Evaluating the Usability of a Website
Web site evaluation for usability, learnability, and supporting user-centered design is a topic that could take up an entire course. This module provides a high level overview of the topic.
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This excellent 12 minute Audio Lecture will give you a quick crash course on usability, and rapid prototyping:
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Please read the following short articles on evaluating web site usability:
- 'First Rule of Usability? Don't Listen to Users' (http://www.useit.com/alertbox/20010805.html)
- 'Why You Only Need to Test With 5 Users' (http://www.useit.com/alertbox/20000319.html)
Standard methods to evaluate Web site usability include:
- Asking an expert to critique and review the site
- Observing users as they interact with the site
- Interviewing users while or after they have interacted with the site
- Conducting a focus group with users after they have interacted with the site
- Asking users to respond to a survey. The following points to an example survey: questionnaire.html
Note: this is just a sample, clicking the 'submit' button will not send any information to anyone.







